Credentialing FAQ’s

  1. Go to your local law enforcement office and request to be fingerprinted on FD-258 fingerprint card
  2. The applicant must complete and sign the Authority for Release form
  3. Submit a check or money order in the amount of $38.00 made out to Division of Health Service Regulation. Do not send cash. This is a non-refundable processing fee

 Fingerprint impressions completed Authority for Release and $38.00 payment must be received in hard copy by mail.  This information should be sent to the following address:

NC Office of EMS

2707 Mail Service Center

Raleigh, North Carolina 27699-2707

ATTENTION: Fingerprints

 If you have any questions or concerns regarding this process, please email the Credentialing Unit at

for further assistance.

  1. Log in to your Continuum profile.
  2. Look in the upper right-hand corner of the screen and you will see your name. (On a phone, the screen is different, and you may not be able to navigate to your credential so it’s best to use a computer/laptop).
  3. Click on the arrow next to your name for the drop-down menu.
  4. Choose “My Personnel View”.
  5. Once on the page, scroll down to your credential and you will see a “Print” button.
  6. Click on the print button and your credential will open in a PDF file so you can print it.

Yes, the $38.00 check or money order to process your background review should be made payable to the Division of Health Service Regulation (DHSR).

At this time, you may use a credit card to pay your $38.00 processing fee only if you are completing the background review as part of your online legal recognition application. If you are applying for a credential after passing a state exam, you must pay the processing fee with a check or money order made payable to DHSR.