Director of EMS – Hyde County, NC
Salary: Depends on Qualifications
Location: Hyde County, NC
Job Type: Full-Time
Employer: Hyde County Government
Opening Date: 05/30/2024
Closing Date: 6/30/2024 5:00 PM
About Us:
One of the most beautiful places to live and work in North Carolina, Hyde County, NC, seeks a highly engaged, motivating, and strategic leader who operates with an efficient, resilient, and innovative mindset to serve as its next Director of EMS.
Hyde County invites candidates to apply if they are passionate about joining a small, closely knit EMS department committed to prompt, compassionate, and clinically excellent care. The next Director of EMS is a subject matter expert in the principles and practices of Emergency Medical Services systems and public administration and is responsible for directing the planning, leadership, and oversight of operations of the Hyde County Emergency Medical Services (EMS) Department.
The successful candidate has demonstrable experience with strategic planning, budget and financial management, employee motivation and management, and collaborative work initiatives. The Director of EMS is a natural leader with the proven ability to provide guidance and professional support, offer regular feedback, hold staff accountable, and serve as a mentor. The ideal candidate has a broader understanding of working within County or Local Government.
Upon their appointment, the Director of EMS will prioritize the following tasks:
Demonstrate passion and sincere interest in building relationships within the community to further improve the quality of care provided by the department, increase collaboration among community partners, and ensure that the department effectively meets the needs of community members.
In collaboration with key county leaders and stakeholders, manage the growth of the department and implement strategies to meet the challenges of the department.
Demonstrate a commitment to continued training and professional development for staff to build skills, achieve performance excellence, and develop staff for promotional opportunities and varied job assignments.
Assess staffing levels, compensation, training, and work factors, and advocate for innovative short- and long-term solutions to maintain high level of staff retention and maintain overall employee well-being, recruitment, and further position the department as a competitive employer.
Establish a positive, unified working culture with standards for all interactions among EMS employees and our citizenry.
About the Organization, Department, and Position:
Hyde County, governed by a five-member Board of Commissioners, has a FY 2024 general fund annual operating budget of $17,099,771. The county has 101 full-time and 35 part-time positions, and offers full benefits including a comprehensive benefits package, retirement and 410K contributions. Hyde County offers the opportunity to join a small and close knit work family that is supported by leadership development and training opportunities.
The Hyde County Department of Emergency Medical Services, which has a budget of $2,550,737 million (offset by $250,000 million in revenues), is funded through the county’s general fund and is responsible for providing EMS throughout Hyde County, which includes a geographically vast mainland and Ocracoke Island. Hyde County EMS’ primary goal is to improve the outcomes of patients who suffer emergent medical conditions or traumatic injuries.
Hyde County EMS is a small organization that has recently undergone comprehensive restructuring and leadership changes in an effort to achieve the highest quality care and strongest customer service for the community possible. The EMS Department is restructuring to utilize a shift supervisor structure beginning in the 2024-2025 fiscal year which will streamline continuing education components and offer EMS staff support in achieving their educational goals.
The Director of EMS will oversee 1 Deputy Director and a team of 4 shift supervisors. The EMS Department includes 26 full-time employees, utilizing 4 ambulances and 2 QRV units on duty 24 hours daily. The EMS Department operates from two stations, one on the Hyde County mainland in Swan Quarter and one located on Ocracoke Island. Hyde County EMS responds to approximately 1,000 calls a year.
The Director of EMS reports to the County Manager and works closely with the County’s Medical Director. The Director of EMS is responsible for direction and oversight of Hyde County’s challenging and rewarding emergency medical services delivery system. This position also works cooperatively with stakeholders to develop strategic vision/plans, patient-centered practices, and overall system management. The Director of EMS has advanced interpersonal skills and can relate to individuals of all backgrounds and educational levels.
Position Structure:
This position is structured as a full-time equivalent position within the county structure.
The Successful Candidate:
has emergency medical services management experience in a rural and/or coastal environment;
is adept in facilitating successful operational transitions;
understands technology associated with 911 communication centers;
is familiar with best practices for emergency medical services systems, emergency management, and the operation of 911 communication centers;
proactively monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures;
effectively oversees an operational budget with careful strategic thinking and planning;
coordinates, facilitates, and participates in a collaborative management approach to ensure that county needs are met during emergencies and proactively engages with partners, contractors, and consultants as needed;
accomplishes departmental and organizational goals through strategic analysis, monitors programs and/or activities, and identifies and resolves problems by taking corrective action when necessary;
recognizes the diversity of community member perceptions and concerns related to emergency services and works to develop and enhance constructive dialogue to resolve issues using sound methods that respect a variety of perspectives and positions;
understands that the position oversees a 24/7, 365-day operation that requires leadership beyond standard business hours;
possesses excellent skills in interpersonal and written communications, strategic planning, finance and budget development, administration, and intergovernmental relations; and,
can embrace and model the county’s core values: Act with respect, dignity, and integrity; Be accountable; Foster diversity, equity, and inclusivity; Work together; Strive for excellence; Nurture health and well-being; Serve with passion and empathy.
Additional Information
About the Community:
Hyde County is a coastal county in eastern North Carolina. Hyde County consists of a rural mainland where agriculture is the primary industry followed by commercial fishing and forestry and Ocracoke Island, which is dependent on tourism and is only accessible by the North Carolina Ferry System or private boat/aircraft. It is the second least populated county in the state with a full time population of less than 5,000 people.
Hyde County was formed December 3, 1705, as Wickham Precinct, one of three precincts within Bath County. In 1712 it was renamed Hyde Precinct, for Edward Hyde, Governor of North Carolina from 1711 to 1712. In 1739 Bath County was abolished, and Hyde Precinct became Hyde County. Various boundary adjustments followed. In 1745 Lake Mattamuskeet and its adjoining territory were transferred from Currituck County to Hyde County.
In 1819 the part of Hyde County west of the Pungo River was annexed to Beaufort County. In 1823 the part of Currituck County south of New Inlet was annexed to Hyde County. This area included the present day Hatteras Island. In 1845 Ocracoke Island was transferred from Carteret County to Hyde County. In 1870 Hyde County was reduced to its present dimensions, when its northeastern part was combined with parts of Currituck County and Tyrrell County to form Dare County. Since its creation, the boundaries of Hyde County have changed more than those of any other county in North Carolina.
Hyde County is the second largest county geographically in the state and has no incorporated townships or town governments. The county seat is located in Swan Quarter. The population of the county is experiencing a decreasing trend with a large percentage of that population being elderly. Hyde County’s nearest hospitals are located in adjacent Beaufort and Dare Counties but do have two Federally Qualified Health Centers in Engelhard and Ocracoke and a Health Department which offers robust programming including but not limited to GP services, telehealth, mental health and substance abuse and dentistry.
The Hyde County mainland is home to the largest natural lake in North Carolina, Lake Mattamuskeet and is home to the Mattamuskeet National Wildlife Refuge and many other beautiful public lands. Recreational activities include fishing, birding, boating/kayaking and many other natural outdoor activities. Ocracoke Island has been named World’s Most Beautiful Beach by Dr. Beach and is considered the Pearl of the Outer Banks. Both areas offer an exceptional quality of life and low crime rates.
To apply, please complete the Hyde County Employment Application and return with a cover letter and resume to hr-director@hydecountync.gov
Please note the following:
Applicants are encouraged to apply by June 30, 2024.
The hiring team will invite successful semi-finalists to participate in virtual interviews and skill evaluations on July 15-19th, 2024. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Direct inquiries to: hr-director@hydecountync.gov
Hyde County is an Equal Opportunity Employer.
Certification Level: Paramedic
County: Statewide (No County)
Closing Date (if any): 06/30/2024
