OEMS Communications Unit
The OEMS Communications Unit is responsible for the development, implementation, and ongoing management of a comprehensive, statewide emergency medical services communication infrastructure. This includes the allocation and oversight of designated EMS radio frequencies and talk groups, VIPER IDs, as well as the coordination of EMS radio communication systems in full compliance with Federal Communications Commission (FCC) rules and regulations.
VIPER Medical Network (VMN)
The Communications Unit administers the VIPER Medical Network (VMN), a dedicated sub-network within North Carolina’s statewide Voice Interoperability Plan for Emergency Responders (VIPER) radio system. This specialized medical communications network enables seamless, secure, and real-time communication between EMS providers and receiving hospitals across the state, enhancing coordination and patient care during emergency responses.
VIPER System Radio IDS
The North Carolina Office of EMS (OEMS) only issues VIPER Radio IDs directly to EMS agencies and Helicopter EMS (HEMS) programs that are not affiliated with a single county or system. EMS agencies affiliated with a county system must coordinate with their County VIPER Point of Contact (POC) to request VIPER Radio IDs. Please contact your local POC before reaching out to OEMS for VIPER ID requests. Non-affiliated EMS agencies and Helicopter EMS (HEMS) programs should submit their VIPER Radio ID requests using the designated ReadyOp Form link below. Please ensure all required information is accurate and included before submission. Please allow 3-5 days for processing of VIPER IDs. If you are updating or upgrading equipment only and do not require a new VIPER ID, please use the equipment swap link.
